Monthly Design Retainer

Your design team is stretched thin?

I handle everything they can't get to. Same quality, same brand guidelines, one flat monthly fee.

In the dynamic world of marketing and design, having a dedicated design partner can make all the difference. Monthly Retainer Services are designed to be just that – your go-to resource for a wide array of design needs.

No minimums Cancel anytime 48–72hr turnaround

No commitment. Cancel anytime. I’ll remind you 7 days before your next payment.

TRUSTED BY MARKETING TEAMS AT

PresentationsOne pagersBrochuresPrint materialsSocial media contentSlide DecksMarketing materialsNewslettersEvent materials

How it works

Up and running in 48 hours

No lengthy onboarding. No complicated processes. Just great design, fast.

Simple, transparent pricing

Choose the plan that fits your team's design needs.

Scale up or down anytime.

Hi, I'm Nathalie

Graphic Designer / Art Director

Meet your designer.

With over 15 years of experience working with brands like Enercare and Gay Lea, I know what it takes to deliver enterprise-quality design consistently, on time, and on brand.

Every project is managed and reviewed by me before delivery. When you work with Hello Pop, you're getting a dedicated partner who learns your brand inside and out — not a revolving door of freelancers.

Why a retainer beats the alternatives

Compare your options

You've tried hiring, agencies, and freelancers. Here's how Hello Pop compares.

Hello Pop Full-Time Hire Agency Freelancers
Monthly cost $1,295–$4,995 $5,000–$7,000+ $8,000–$15,000+ $2,000–$5,000
Quality consistency High — same designer High Varies by project Inconsistent
Brand knowledge Compounds over time Deep (single role) Re-briefed each project Starts from zero
Turnaround 48–72 hours Depends on workload 1–2 weeks Unpredictable
Flexibility Cancel anytime Salary + benefits + notice 6–12 month contracts Project-by-project
Risk None — no contract High — headcount budget Medium — locked in High — unreliable

Standard Retainer

Reliable monthly design support, without long-term commitment.

The Standard Retainer is the go-to choice for teams that need consistent, high-quality design support each month—without the overhead of a full-time hire. Ideal for ongoing marketing needs, campaign assets, and day-to-day design tasks.

IDEAL FOR:

Startups Small teams Marketing managers Growing businesses Ongoing design needs Campaign support Consistent monthly workt

COMMITMENT:

Option to pause or cancel at the end of each month

WHAT'S INCLUDED:

Unlimited Retainer

Design freedom for fast-moving teams.

The Unlimited Retainer is built for brands with a high volume of design needs and fast turnaround expectations. With priority scheduling and multiple tasks in progress, it’s the most flexible option for teams that want design handled, without bottlenecks.

IDEAL FOR:

Scaling brands Fast-moving teams Marketing teams High-volume design needs Multiple campaigns Tight timelines Priority projects

COMMITMENT:

Option to pause or cancel at the end of each month

WHAT'S INCLUDED:

Custom Retainer

A flexible retainer, tailored to your needs.

The Custom Retainer is designed for teams with specific requirements that don’t fit a fixed monthly structure. Whether you need more capacity, specialized support, or a hybrid setup, this retainer adapts to your workflow.

IDEAL FOR:

Larger teams In-house marketing departments Complex or multi-market projects Variable monthly workloads Long-term partnerships Established brands In-house marketing teams

COMMITMENT:

10 - 14 weeks

WHAT'S INCLUDED:

Everything from the Custom Branding Package, plus:

We understand that your graphic design needs are ongoing and dynamic. That's why our retainer services are structured to provide you with consistent, top-quality design support, perfect for everything from marketing materials and presentations to brand assets and digital content. Whether you're spearheading marketing campaigns, nurturing a growing business, or managing diverse project needs, our service ensures you have professional design expertise at your fingertips.

Let's create impactful designs that resonate with your audience and keep your message clear and compelling!

Monthly retainer service, your reliable graphic design ally

Ideal for marketing teams, startups, and small to medium-sized businesses in search of a consistent, professional partner for their graphic design needs.

As a professional graphic designer, I offer a monthly retainer service that ensures your brand's consistent and impactful visual presence. This service is ideal for businesses needing regular graphic design work without the commitment of a full-time in-house designer.

Let's produce better content together!

Frequently asked questions

1Why opt for a retainer instead of hiring a full-time designer?
Hiring a full-time designer can be costly, often exceeding $100,000 annually, and it might not be feasible if you don't have consistent design needs year-round. Retainer service offers you the flexibility and expertise of a professional designer without the commitment and expense of a full-time hire. You pay only for what you need, when you need it.
2Is there a limit to the number of requests I can make each month?
On the Standard retainer, you get 20 hours of design time per month. On the Unlimited plan, there's no cap — submit as many requests as you need. I work through them based on your priorities, one or two active tasks at a tim
3How quickly will I receive my designs?
Most deliverables are completed within 48–72 hours. Complex projects like multi-page presentations or brand guides may take longer, and we'll give you a timeline upfront. Two rounds of revisions are included on every deliverable.
4Who will be handling my design projects?
As the founder of Hello Pop Design, and with over 15 years of experience in the industry, I personally oversee all design projects. I also team up with a trusted partner designer to make sure we meet your project's timeline.
5What if I need to pause my retainer?
No problem. You can pause or cancel your retainer at the end of any month. When you're ready to come back, we pick up right where we left off — your brand files, preferences, and history are all saved.
6What software do you use for design projects?
Most design projects are crafted using industry-standard tools like Adobe Creative Suite and Sketch, ensuring high-quality, professional results.
7What happens if I’m not satisfied with a design?
Your satisfaction is my priority. If the design isn't quite what you had in mind, I'll keep refining it until it's exactly right for you.
8Are there any design tasks you don’t cover?
While I cover a broad spectrum of design services, there are a few areas I don’t specialize in, such as 3D, complex packaging designs and animated graphics.
9What if I have only a single design request?
No problem at all! You can use the retainer service for your single request and then pause your subscription until you have more design needs. This service is designed to fit your needs, big or small.
10Are there refunds if I don't use all the hours in my retainer?
Retainer plans operate on a 'use it or lose it' policy. This means that if you agree to a specific number of hours, such as a 20-hour retainer, and end up using fewer hours within the billing cycle, the payment for the full retainer is still required. This policy helps in ensuring that dedicated time and resources are allocated efficiently for your projects each month.
11How do we manage communication for design projects?
Staying connected is key, and I make it simple and effective. For all design projects, I also use a dedicated project management tool. This is where you can track the hours progress. Once I start working on your designs, I'll share updates right there in the tool. You can review, give feedback, and rearrange priorities as you see fit. This approach keeps communication clear, organized, and focused on getting you the results you want, without any hassle.
12What is the minimum commitment for the retainer service?
My retainer service requires a minimum commitment of just one month. This brief commitment period is designed to offer you flexibility while allowing me to allocate the necessary resources effectively for your design needs. A one-month duration is also sufficient for us to get a good understanding of your brand and design preferences, ensuring that the work I deliver is closely aligned with your vision.

“We loved our experience in working with Hello Pop Design, like we were old friends/colleagues that had worked together for a long time”

Azam Frederiksen

Principal


Blu Indigo Consulting

“Nathalie is a delight to work with. We are over the moon excited about our new branding. She articulated our mission and compassion through design.”

Carly Kalish

CEO


Victim Services Toronto

“We found the design portfolio impressive. This is what drew us to Hello Pop in the first place, and the results we received exceeded our expectations.”

Jonathan Jocham

Co-Owner


Toronto Chess Club

“What I found most impressive was the creativity in the design elements and the professional approach.”

Kristina Vassilieva

Corporate Communications


Gay Lea

“Nathalie brings a fresh and distinctive perspective to every design she creates. Each project feels original and thoughtfully created showcasing her exceptional talent.”

Ilana Satira

Associate Manager - B2B Marketing


Enercare

“We absolutely love our logo and the process was seamless.”

Ria Aikat

Co-Founder


Dance & Culture

“Nathalie went above and beyond to help with the rebrand of Pole Werk. She is very thorough in understanding your needs.”

Janice

Founder


Pole Werk

“Working with Nathalie was a dream! She was able to translate our abstract ideas into a design that communicated the brand perfectly. We'll be clients for life!”

Ahshatèn

Co-Founder


22ND SENTRY

see all reviews

What client say

clients-logo-design-bi-260103 clients-logo-design-vst-260103 clients-logo-design-tcc-260103 clients-logo-design-gl-260103 clients-logo-design-enc-260103 clients-logo-design-dc-260103 clients-logo-design-pw-260103 clients-logo-design-ahi-260103